CONTACT
Get in touch for a free assessment and expert advice on your system.
🛡️ 11+ years handling production .NET systems
🎯 FREE Strategy Session + Written Assessment
Email:
contact@steadydevs.com
Response Time:
Within 1-2 business days (priority given to detailed enquiries)
Availability:
Evenings and weekends (Malaysia Time, GMT+8)
Note: Best suited for planned improvements, not immediate emergencies
Location:
Based in Malaysia, serving clients worldwide
Don't worry if you're not technical — just describe what's happening and the impact on your business.
Or email directly: contact@steadydevs.com
Good to Know
Most rescue projects take 2-4 weeks depending on complexity. System analysis and documentation projects typically take 3-6 weeks. Stabilization projects run 1-3 months. We'll provide a detailed timeline during the free consultation.
Yes! While .NET is our primary expertise, we work with PHP, JavaScript, React, WordPress, and other technologies. Our technology-agnostic approach focuses on understanding your specific system regardless of tech stack.
That's our specialty. We regularly work with legacy .NET Framework systems, older PHP versions, and complex codebases built years ago. Age isn't a barrier—we focus on making your system stable and maintainable.
Yes, most projects require source code access for effective diagnosis and fixes. We sign NDAs and treat all client code with strict confidentiality.
A 30-minute discussion about your situation, expert guidance and recommendations, plus a detailed written assessment via email with timeline and investment required. No obligation to proceed.
We require a 50% deposit upfront to secure your spot and begin work. The remaining 50% is due upon project completion. We accept bank transfers in RM or USD.
You'll receive regular updates throughout the project. Before final payment, you have a review period to ensure everything meets your expectations. If you cancel mid-project, you'll receive a prorated refund based on work completed.
For initial inquiries, we typically respond within 1-2 business days. For urgent/express enquiries, we respond within 24 hours. During active projects, we provide regular updates and respond to questions within 24-48 hours.
Yes. If no work has started, you'll receive a full refund. For mid-project cancellations, refunds are prorated based on work completed. We don't offer refunds after final delivery, but you have a review period before the final payment.
All code and work product becomes your property upon final payment. Your existing code and business information remain strictly confidential. We can sign NDAs if required.
You'll receive a detailed written assessment via email, including recommendations, estimated timeline, and pricing. There's no obligation to proceed — the consultation and assessment are completely free.
No, we don't provide 24/7 emergency support. Our availability is limited to evenings and weekends (Malaysia Time, GMT+8). For urgent issues requiring immediate response, please seek dedicated on-call support services.